Who we hire
Working with us
Scaling your team
At GrowthTroops, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy outlines the types of information we collect, how it is used, and your rights regarding your data.
1. Who We Are
GrowthTroops is an AI-powered platform that helps enterprise sales teams — especially offshore reps — improve performance through real-time call analysis, accent coaching, and CRM-integrated feedback.
We are based in [Insert Jurisdiction], and operate in compliance with global privacy regulations including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
2. Information We Collect
We collect two main types of information:
a. User Data
Collected when your organization signs up or your team members use our services:
Name, email, job title, company name
User account settings and preferences
Login credentials (securely stored)
b. Sales & Communication Data
Collected during platform use:
Call recordings and transcriptions
CRM data (e.g., deal status, notes, engagement history)
Audio input for accent analysis and coaching
Feedback data from AI agents and human-in-the-loop coaching
Analytics metadata (call duration, talk time, sentiment, etc.)
We do not sell your data to third parties.
3. How We Use Your Data
We use your data to:
Analyze sales calls for performance, tone, sentiment, and accent feedback
Provide real-time coaching and daily performance insights
Detect communication issues (e.g., offshore speech patterns, idioms)
Deliver custom coaching via AI and human mentors
Integrate with CRM platforms (e.g., Salesforce, HubSpot) for reporting and syncing
Improve our models and AI agents for better user performance
Ensure platform security and account integrity
4. Data Sharing & Integrations
We may share data only when necessary:
With integrated platforms (e.g., Salesforce, HubSpot) as authorized by your organization
With authorized human coaches who provide personalized feedback
With service providers (e.g., cloud hosting, analytics) under strict confidentiality agreements
When required by law or legal proceedings
We do not share your data for advertising or marketing purposes.
5. Data Retention
We retain user and sales data for as long as your organization uses the platform or as required to fulfill the purposes described above. Upon account termination, your data is securely deleted or anonymized within [30–90 days], unless otherwise required by contract or regulation.
6. Data Security
We implement industry-standard safeguards to protect your data:
End-to-end encryption for call data and CRM syncs
Role-based access controls
Regular audits and penetration testing
Secure storage and backup procedures
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict certain data processing
Request data portability
File a complaint with a data protection authority
To exercise these rights, contact us at: [Insert Email Address]
8. International Data Transfers
We may transfer and process data outside of your home country, including to the United States and other countries where we or our service providers operate. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent.
9. Children's Privacy
GrowthTroops is a B2B service and is not intended for children under 16. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll notify users via email or platform notification. Continued use of the platform after changes indicates your acceptance.
11. Contact Us
For any questions, requests, or concerns related to your privacy, please contact us:
At GrowthTroops, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy outlines the types of information we collect, how it is used, and your rights regarding your data.
1. Who We Are
GrowthTroops is an AI-powered platform that helps enterprise sales teams — especially offshore reps — improve performance through real-time call analysis, accent coaching, and CRM-integrated feedback.
We are based in [Insert Jurisdiction], and operate in compliance with global privacy regulations including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
2. Information We Collect
We collect two main types of information:
a. User Data
Collected when your organization signs up or your team members use our services:
Name, email, job title, company name
User account settings and preferences
Login credentials (securely stored)
b. Sales & Communication Data
Collected during platform use:
Call recordings and transcriptions
CRM data (e.g., deal status, notes, engagement history)
Audio input for accent analysis and coaching
Feedback data from AI agents and human-in-the-loop coaching
Analytics metadata (call duration, talk time, sentiment, etc.)
We do not sell your data to third parties.
3. How We Use Your Data
We use your data to:
Analyze sales calls for performance, tone, sentiment, and accent feedback
Provide real-time coaching and daily performance insights
Detect communication issues (e.g., offshore speech patterns, idioms)
Deliver custom coaching via AI and human mentors
Integrate with CRM platforms (e.g., Salesforce, HubSpot) for reporting and syncing
Improve our models and AI agents for better user performance
Ensure platform security and account integrity
4. Data Sharing & Integrations
We may share data only when necessary:
With integrated platforms (e.g., Salesforce, HubSpot) as authorized by your organization
With authorized human coaches who provide personalized feedback
With service providers (e.g., cloud hosting, analytics) under strict confidentiality agreements
When required by law or legal proceedings
We do not share your data for advertising or marketing purposes.
5. Data Retention
We retain user and sales data for as long as your organization uses the platform or as required to fulfill the purposes described above. Upon account termination, your data is securely deleted or anonymized within [30–90 days], unless otherwise required by contract or regulation.
6. Data Security
We implement industry-standard safeguards to protect your data:
End-to-end encryption for call data and CRM syncs
Role-based access controls
Regular audits and penetration testing
Secure storage and backup procedures
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict certain data processing
Request data portability
File a complaint with a data protection authority